Privacy Policy
Your privacy matters to us. This policy explains how Subcheck collects, uses, and protects your information.
Last updated: April 1, 2026
1. Information We Collect
When you use our website or submit a form, we may collect the following information:
- Name and contact information (email address, phone number)
- Organization name, type, and state
- Product preferences and quantity estimates
- Grant funding information
- Any additional notes or questions you provide
We do not collect information from visitors who simply browse the site without submitting a form.
2. How We Use Your Information
We use the information you provide to:
- Process your inquiry and respond to your request
- Prepare and send quotes for our products
- Fulfill orders and coordinate shipping
- Provide customer support and account management
- Send relevant product updates or information you have requested
3. Data Storage and Security
All data transmitted through our forms is encrypted in transit using industry-standard TLS encryption. We store your information in secure, access-controlled systems and limit access to authorized personnel who need it to fulfill your request.
While no method of electronic transmission or storage is 100% secure, we implement commercially reasonable measures to protect your personal information.
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With shipping carriers to fulfill and deliver your orders
- With payment processors to complete transactions
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of Subcheck, our customers, or others
5. Cookies
Our website does not currently use cookies or similar tracking technologies. If this changes in the future, we will update this policy and provide appropriate notice.
6. Third-Party Services
Our website uses Google Fonts, which are loaded from Google's CDN. This means your browser may send limited technical information (such as your IP address) to Google when loading font files. No other third-party analytics or tracking services are currently in use.
7. Data Retention
We retain your personal information for the duration of our business relationship and as long as necessary to fulfill the purposes described in this policy. If you request deletion of your data, we will remove it within 30 days, except where retention is required by law.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for future communications
To exercise any of these rights, please contact us at privacy@subcheck.com.
9. GDPR Rights (EU Visitors)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability, the right to restrict processing, and the right to lodge a complaint with a supervisory authority. Our legal basis for processing your data is your consent (provided when you submit a form) and our legitimate interest in responding to inquiries.
10. CCPA Rights (California Residents)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. To make a request under the CCPA, contact us at privacy@subcheck.com.
11. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Subcheck
Ventura, California, USA
privacy@subcheck.com